There are occasions when an associate is drafted in at short notice to cover an unfamiliar category. With a digital shopping assistant running on a handheld device they have the support they need to confidently recommend products based on the shopper’s needs.

Instore environments are increasingly becoming shopping experiences. Interactive screens where shoppers can browse products are often setup to mirror an online store. This can be a barrier if shoppers think they must spend time searching and digesting product details. A digital shopping assistant available on the screen will engage unsure shoppers and get them to their ideal product quickly.

Hesitant shoppers who are dwelling over your category page or reading your buying guide often give up or go elsewhere to help them decide. With a digital shopping assistant added to your site it can be there to support shoppers when they need it. Integrated fully within your site or easily added like a live chat overlay – increase your conversion rates by turning these uncertain shoppers into confident happy buyers.

Complementing your live chat support team, a digital shopping assistant can provide first line conversations whenever needed 24x7 – always up-to-date, experienced and scalable it is the category specialist for your digital channels. Complementing your live chat support team, a digital shopping assistant can provide first line conversations whenever needed 24x7 – always up-to-date, experienced and scalable it is the category specialist for your digital channels.

Voice shopping has become a reality with figures suggesting 50% of consumers doing it by 2022. Integrated within your voice assistant apps, our scalable guided shopping platform provides the product discovery intelligence needed to make it easy for shoppers to buy long cycle consumer products. “OK Google help me choose a new TV”

Maximise your demand generation budgets by qualifying and converting more leads. Include a digital shopping assistant within campaign landing pages and laser target products that match shoppers needs. Tailor your Digital Shopping Assistant to meet the campaign theme and objectives – “Your best tech for the summer”, “The right TV for watching the World Cup”, “Personalised Christmas gift guide for all the family”.