How we protect your privacy

Pick Your Best privacy policy

This is the main privacy policy for PickYourBest.com and for services provided through this and other websites and applications ("our sites") by Pick Your Best Limited ("Pick Your Best", "we" or "us"),

We are committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us through our sites. Please read it carefully. We may change this policy. We will post any changes on this page, so please check back frequently.

For the purposes of data protection law, the controller is Pick Your Best Limited of 4th Floor, Churchgate House, 56 Oxford Street, Manchester, M1 6EU, United Kingdom.

Information we collect from you

We may collect and process the following information about you:

Information you provide to us

You may provide us with information in several ways, including by filling in forms on our sites or by corresponding with us by phone, email and live chat. This includes information you provide when you register for an account, find your best matching products, find a price comparison, track changes in price or availability of your matches, enter a competition, promotion or survey or report problems with our services.

The personal information that you provide may include your name, address, email address, phone number and other information about you to enable us to provide you with product matching, price comparison, price tracking other services.

Information we collect about you

When you use our sites, we automatically collect information about your device, including your IP address, information about your visit (including how you got to our websites) and how you use our services. We may combine this information with other information you have provided to us or which we have received from other sources.

Information we receive from other sources

We work closely with third parties (for example, business partners, advertising networks, analytics providers and search information providers) and may receive information about you from them. This could include socio-demographic information and information about your likely interests based on your previous web browsing and purchases. We may combine this information with other information you have provided to us or which we collected about you.

Registering and/or signing in using social networking credentials

If you sign-in to our sites using a Facebook sign-in, you are granting permission to Facebook to share your user details with us. This will include your name, email address, date of birth and location which will then be used as part of your Pick Your Best account details. This will also allow us and Facebook to share your networks, user ID and any other information you choose to share according to your Facebook account settings. If you remove the Pick Your Best app from your Facebook settings, we will no longer have access to this information.

If you sign-in to our sites using a Google sign-in, you are granting permission to Google to share your user details with us. This will include your name, email address, date of birth, sex and location which we will then use as part of your Pick Your Best account details. This also allows us to share your networks, user ID and any other information you choose to share according to your Google account settings. If you remove the Pick Your Best from your Google settings, we will no longer have access to this information.

If you sign-in to our sites using a twitter sign-in, we receive your avatar (the small picture that appears next to your tweets) and twitter username.

How we use your personal information

We use personal information about you in connection with the following purposes:

Providing our services to you and fulfilling your requests

  • Providing you with the information, products and services you request from us.
  • Completing any transaction that you do with us.
  • Administering promotions or competitions that you enter with us.
  • Allowing you to participate in our interactive features when you choose to do so.

Marketing and advertising

  • Providing you and others with information about goods and services that we offer that we think may interest you or them, which may be based on inferences about your or their likely interests based on your activity on websites operated by Pick Your Best or third parties.
  • Customising or enhancing your experience of our services, which may use inferences about your likely interests based on your activity on websites operated by Pick Your Best or third parties.
  • Delivering relevant advertising to you on websites operated by Pick Your Best or third parties or in direct communications from us, which may use inferences about your likely interests based on your activity on websites operated by Pick Your Best or third parties.
  • Measuring and understanding the effectiveness of advertising we serve to you and others.
  • Service improvement and account management.
  • Ensuring that our content is presented in the most effective manner for you and your device.
  • Administering our sites and for internal business administration (for example, troubleshooting, data analysis, testing, research, statistical and survey purposes).
  • Protecting our interests and those of third parties and as part of our efforts to keep our services safe and secure.
  • Managing and operating your account with us.

Legal basis for processing

Our legal basis for processing your personal information for the purposes described above will typically be one of the following:

Consent

You have consented to us using your personal information for this purpose (for example, when you create an account with us, agree to receive marketing emails from us or create an alert). You can withdraw your consent at any time by deleting the information from your account or updating your marketing preferences.

Legitimate interests

It is in our legitimate interests to use your personal information to operate, improve and promote our services (for example, when we customise your experience of our services or use your information for analytics purposes) and to protect our business. Sometimes, we may process your personal information when it is in the legitimate interests of another company.

Legal obligations

It is necessary for us to use your personal information to comply with a legal obligation.

Sharing your personal information

We may share your personal information with third parties in the following circumstances:

Manufacturers and retailers of products: where its required to obtain price and availability information

We may provide your personal information to the suppliers whose products and services are listed on our sites to help them provide tailored offers, price and availability information. When you buy products or services from these suppliers, their own privacy policies will apply to how they use your personal information. You can find these privacy policies on their websites and you should check that you are happy with them before completing your purchase.

Our service providers: to help us run our business and perform services you request

We may provide your personal information to our business partners, suppliers and subcontractors who provide services to us or where necessary to perform a service that you have requested.

Advertisers and advertising networks: to serve relevant adverts to you and others

We may provide your personal information to our partner advertisers and advertising networks that require that information to select and serve relevant adverts to you and others.

Analytics and search engine providers: to help us improve our services

We may provide information about your visit to analytics and search engine providers to help us improve and optimise our services. We generally only share this information in a form that does not directly identify you.

We may also share your personal information with third parties for the following reasons:

If we sell or buy any business or assets

If we sell or buy any business or assets, we may disclose your personal information to the prospective seller or buyer of that business or those assets, along with its professional advisers. If Pick Your Best (or substantially all of its assets) is acquired, personal information held by it about its users will be one of the transferred assets.

To obtain professional advice

We may disclose your personal information to obtain professional advice (for example, from lawyers or financial advisors).

To comply with a legal obligation

We may disclose your personal information if required to do so by law or in response to a request from law enforcement or another regulatory authority. We may disclose your personal information to enforce our agreements with you or to protect the rights, property or safety of Pick Your Best, its users or others. This includes sharing personal information with other organisations for fraud prevention purposes.

Storing your personal information

We may transfer, store or process your personal information outside of the European Economic Area ("EEA"). The laws in some countries may not provide as much legal protection for your personal information as in the EEA.

By submitting your personal information, you agree to this transfer, storing or processing. Where we use service providers outside the EEA, we rely on approved data transfer mechanisms (for example, the EU Standard Contractual Clauses and the EU-US Privacy Shield) to ensure that your personal information is adequately safeguarded in the recipient country.

Unfortunately, transmission of information over the internet is not completely secure. We will do our best to protect your personal information, but we cannot guarantee its security and any transmission is at your own risk. Once we have received your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

We keep your personal information for as long as is necessary for the purposes for which it is processed. These periods vary depending on the nature of the information and your interactions with us. You can delete your Pick Your Best account at any time using the account settings option on our sites.

Cookies

We use cookies and other similar technologies to distinguish you from other users of our sites (including when you browse third party websites). This helps us to provide you with a good experience when you use our services (for example, we may use them to remember your sign-in details and improve our services). We also may use cookies and similar technologies to show you more personalised offers, including Pick Your Best advertising on other websites. You may adjust the settings on your browser to refuse cookies but some of our services may not work if you do so. For detailed information on the cookies we use and why we use them, please read our Cookie Policy.

Opting out of collection of information by third party advertisers

Our third party advertisers and advertising network providers ("Ad Providers") may provide you with ads on our sites or on other websites. To make those ads more relevant and help measure their effectiveness, the Ad Providers may use cookies and similar technologies. They record your activity (including pages visited) and estimate what information interests you most. They use this information in accordance with their own privacy policies. For a link to each of those policies and for information about how to opt out, please read our Cookie Policy.

Your rights

You have the right to ask us not to process your personal information for marketing purposes. You can do this at any time by updating your email preferences in your Pick Your Best account or by clicking on the "unsubscribe" link in any marketing email we send you. You can also opt out of marketing by emailing hello@pickyourbest.com.

Data protection law gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can access, update and delete your Pick Your Best account information by signing into your Pick Your Best account. If you cannot fulfil your request using these tools, please email hello@pickyourbest.com or contact us using the address below.

We will handle your request in accordance with the law. This means there may be legal reasons why we cannot fulfil all requests.

Links to third party websites

Our sites may contain links to other websites. This privacy policy does not apply to those other websites and we do not accept liability for the content of any other website. Please check the privacy policy of any other website before submitting any personal information to it.

Contact us

If you have questions about this privacy policy or the way in which Pick Your Best processes your personal information, you can contact us using the details below:

Post: Data Protection Manger, Pick Your Best Limited, 4th Floor, Churchgate House, 56 Oxford Street, Manchester, M1 6EU, United Kingdom.

Email: hello@pickyourbest.com

We hope that we will be able to resolve any questions or concerns you have. However, you may at any time raise your concern with the UK Information Commissioner at:

Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Our use of cookies and similar technologies

This is the cookie policy for Pick Your Best.com and for services provided through this and other websites and applications ("our sites") by Pick Your Best Limited ("Pick Your Best", "we" or "us").

Like most websites, we use cookies and other similar technologies, such as pixels or local storage for a variety of purposes in order to save your preferences, personalise the content you see, protect against spam and abuse, and show you more relevant ads.

What are cookies, pixels, and local storage?

Cookies are small files that websites place on your computer as you browse the web. Like many websites, pick your best and our other services use cookies to discover how people are using our services and to make them work better.

A pixel is a small amount of code on a web page or in an email notification. As many services do, we use pixels to learn whether you’ve interacted with certain web or email content. This helps us measure and improve our services and personalise your experience.

Local storage is an industry-standard technology that allows a website or application to store information locally on your computer or mobile device. We use local storage to customise what we show you based on your past interactions with our services.

Why our services use these technologies

Our services use these technologies to deliver, measure, and improve our services in various ways. These uses generally fall into one of the following categories:

Authentication and security

To safely and easily sign you into Pick Your Best and protect your security.

For example, these technologies help authenticate your access to our sites and prevent unauthorized parties from accessing your account. They also let us show you appropriate content through our services.

Preferences and personalized content

To remember information about your responses to our questions and your preferences.

For example, we use local storage to record your email address so that we don’t ask if you need a copy of your matches sending every time you use Pick Your Best. We also use it to track your progress and what you responded for each question so if you decide to step back and make changes the system can remember what you chose.

Analytics

We want to ensure we provide a good experience. These cookies (which are set by third parties providing services to us) allow us to monitor how visitors use our sites. These cookies provide us with anonymous statistics on how many people visit our sites, where they have come from and the pages they visit so that we can continue to develop and improve our services. They also help us understand the effectiveness of our advertising.

Our analytics service provider is Google Analytics. The analytics cookies used by our website have the following names:_ga, _gat, _gid. You can read our analytics service provider's privacy policy at: http://www.google.com/policies/privacy/. You can also opt out of this by installing an add-on to your browser at http://tools.google.com/dlpage/gaoptout.

Advertising

Whilst you won’t see ads on our sites you may have come across Pick Your Best whilst viewing other sites on the internet. Sometimes these will be ads that we have placed.

Our sites may include cookies and pixels from third parties on our sites to identify what you might find interesting, allowing a more personalised and relevant selection of advertisements to be displayed when you browse the internet. They normally won't just be from us, but build an overall, but anonymous, picture of your preferences based how you have browsed the internet, in order to deliver more relevant advertising to you.

Refusing or withdrawing your consent to the use of cookies

You may refuse to accept cookies by altering the settings on your internet browser. For more information about how to do this, look at your browser 'help' section or visit www.allaboutcookies.org and www.youronlinechoices.eu.

Please note that if you adjust your internet browser settings to refuse the setting of cookies, you may not be able to access or use fully certain parts or functionality of our website.

Updated: 18 May 2018